Terms & Policies
Welcome to Greens 🌱
These Terms & Policies govern your use of our website and services. By placing an order with Greens, you agree to the terms below.
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🔒 Privacy Policy
At Greens, we respect your privacy and are committed to protecting your personal information.
We may collect basic information such as your name, phone number, email address, and delivery address when you place an order.
This information is used strictly for:
• Processing and delivering your orders Â
• Communicating with you about your order Â
• Improving our services Â
We do not sell, share, or misuse your personal information.
All payments are processed securely through trusted payment providers.
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📄 Terms & Conditions
By using our website and services, you agree to the following:
• All orders are subject to availability Â
• Prices are listed in Nigerian Naira (₦) and may change without notice Â
• We reserve the right to refuse or cancel orders when necessary Â
• Delivery times are estimates and may vary due to traffic or unforeseen circumstances Â
Greens is not liable for delays beyond our control but we always aim to deliver as quickly as possible.
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💸 Refund & Cancellation Policy
Due to the nature of food products, the following policies apply:
• Orders can be cancelled within a short time after placing them (before preparation begins) Â
• Once an order has been prepared or dispatched, it cannot be cancelled Â
Refunds may be issued only in the following cases:
• Wrong order delivered Â
• Missing items Â
• Failed payment with no order processed Â
If you experience any issue with your order, please contact us immediately so we can resolve it.
Refunds (if applicable) will be processed within a reasonable timeframe.
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📞 Contact Us
If you have any questions about these Terms & Policies, please contact us:
Phone: 0707 344 4444 Â
Email: hello@greens.com.ng
Address: Chevron, Lekki, Lagos
Thank you for choosing Greens 💚